Our Relationship With You

When you purchase a Digital Product, Emmy Brands agrees to provide you with access to the Digital Product, which is an educational and informational resource. The information contained in the Digital Product, including any interactions with the instructors, is not intended as, and shall not be understood or construed as, professional advice.

Nothing in these Terms & Conditions forms any partnership, joint venture, employment, or agency relationship between you and Emmy Brands.

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Payment Required for Access

By purchasing the Digital Product, you understand and acknowledge that you are entering into a legally binding contract with Emmy Brands, which requires you to pay the fees in full in exchange for access to the Digital Product.

You will only be entitled to use the Digital Product when we receive full payment of the fee in its entirety, or if you have opted into a payment plan or are purchasing a membership/subscription product , upon receipt of the first instalment of the selected payment plan.

Due to the nature of online payments, your payment may appear as “pending” or a similar status for several days. As a gesture of good faith, we provide access immediately when you make a payment, but if the payment then fails, we may revoke your access immediately without notifying you.

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Payment Authorisation

By making a payment online with your credit or debit card, you give us permission to automatically charge your payment method for the amounts specified on the Digital Product purchasing page. You also give us permission to share your payment information and instructions required to complete any and all payments in the transaction with its third-party payment providers.

By electing to pay for the Digital Product through a payment plan or if you are purchasing a subscription-based Digital Product which requires recurring payments:

a) you authorize Emmy Brands to charge your payment method automatically for each payment in the subsequent payment without further authorisation or notice to you (unless required by law).

b) it is your responsibility to ensure that the payment method we have on file for you is valid for the duration of the payments you have committed to in the payment plan and/or any subscription you wish to maintain.

If your payment method becomes invalid before completing all payments in the payment plan, you must notify us before your next payment is due by writing to us at Info.emmybrands@gmail.com

c) you understand that you are required by law to complete all remaining payments of your payment plan unless you have correctly requested a refund in accordance with the refund policy in these Terms & Conditions, and your refund request has been verified as valid.

In summary, you commit to paying in full, and you may not cancel or avoid any of the payments in any selected payment plan except by correctly using the refund policy.

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Consequences of Failed Payments

In the event any payment fails or is not made by the due date, your access to the Digital Product and the Online Community will be immediately suspended, and any rights or licenses to use the Digital Product and related materials will terminate as of the date of non-payment.

The first time a payment fails or the payment deadline is missed, if you subsequently make the payment that was due, your access will be restored.

If there is any subsequent failed or missed payment, the total remaining balance on your payment plan will become due in order to restore access, regardless of how many payment instalments remain.

Your access will be restored once you have paid in full.

By agreeing to these Terms & Conditions, you acknowledge that these are fair and reasonable consequences for failed and/or missed payments.

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Refund Policy

Due to the nature of the product, we are unable to retrieve it once it has been downloaded.

For this reason, all sales are final, and we do not offer refunds, exchanges, store credits, or a money-back guarantee to the extent permitted by law.

If you believe that a law in your geographic area entitles you to a refund outside of what is permitted by this policy, please contact us at Info.emmybrands@gmail.com. We will verify our legal obligations, and if required, we will provide you with a refund.